Track Your Order

Want to know where your Cazmore order is? You can track your shipment using the tracking information sent to your email after your order has been processed and dispatched.

How to Track Your Order

Once your order ships, you will receive a tracking number by email.

You can use your tracking number on the shipping carrier's website or through the order-tracking section of our website, where available.

Please allow up to 24 hours after receiving your tracking number for the carrier's tracking system to display updated information.

Haven't Received Your Tracking Number?

If you haven't received tracking information yet, please check:

• Your email inbox.
• Spam or junk folder.
• Promotions folder.

Tracking information is normally sent once your order has been processed and dispatched.

If you still cannot find your tracking details, please contact us:

Email: cazmorehome@gmail.com

Please include:

• Your full name.
• Order number.
• Email address used during checkout.

Our support team will help you locate your order information.

Tracking Has Not Updated

Sometimes shipping carriers take additional time to update tracking information.

If your tracking information has not changed for an unusually long period, please contact our support team.

We will help investigate the shipment with the relevant carrier or fulfilment provider.

Multiple Packages

Some Cazmore orders may be processed through different fulfilment partners.

If you purchased multiple products, your order may arrive in separate packages.

This means you may receive:

• More than one tracking number.
• Packages arriving on different days.
• Separate delivery notifications.

This is normal for some orders, and there is no additional standard shipping charge solely because your order is divided into multiple packages.

Estimated Delivery Times

Our current general estimated delivery times are:

United States: Approximately 4–5 business days.

International Orders: Approximately 6–7 business days.

These delivery times are estimates and not guaranteed delivery dates.

Delivery may occasionally be affected by carrier delays, customs processing, public holidays, weather conditions, remote locations, or other circumstances outside our reasonable control.

For complete information, please review our Shipping Policy.

Package Marked Delivered but Not Received

If your tracking information shows that your package has been delivered but you cannot locate it, please:

1. Check around your delivery location, including entrances and designated safe places.
2. Ask household members or neighbours whether they accepted the package.
3. Contact your local delivery carrier for additional delivery information.
4. Contact Cazmore if your package is still missing.

We will help investigate the delivery and provide an appropriate resolution in accordance with applicable consumer protection laws.

Lost Packages

If your order is confirmed as lost during transit, please contact our customer support team.

Depending on the circumstances, we will arrange an appropriate resolution, which may include:

• A replacement product.
• A refund.
• Another suitable resolution.

Your statutory rights concerning delivery remain unaffected.

Need Help?

If you have questions about your order, tracking information, shipping status, or delivery, we're here to help.

Business Name: Cazmore
Customer Support Email: cazmorehome@gmail.com

You can also contact us through the Contact Us page on our website.

Our email inbox and online contact form are available 24/7 for submitting enquiries.

Our support team aims to respond as quickly as reasonably possible.

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Cazmore
Beautiful spaces. Smarter living.